Tag Archives: Customer Experience

The National Bank of Tajikistan is asking consumers to report the shortcomings they encounter with financial institutions in the country. The regulator believes that this will help eliminate problems arising …

There has been a noticeable revival for educational products, with an increasing number of accelerators and investors becoming interested in educational startups and many corporations working to develop their own …

Lots of FinTech startups have brilliant ideas, but not all of them succeed. Some, however, become huge successes. Here are a few of the more successful ones and what their …

Turning a FinTech startup into a success story is no easy task, no matter how disruptive or innovative. Here are 5 mistakes FinTech startups often make that lead to failure: …

FinTechs are enjoying a boom period right now, one that shows no sign of slowing down anytime soon. But experience has taught us that good times can turn bad very …

According to a major study released by Market Force Information, consumer satisfaction with banking providers is rising overall, with consumer satisfaction with primary banking providers jumping from 49% to 57% …

For any business, a revenue model is important. However, it is even more crucial for FinTech companies as consumer confidence is easily-shaken by perceived actions that seem solely profit-oriented (e.g. …

CB Insights recently compiled data on 101 startups that ultimately failed. They found a number of different reasons for failure and ranked the top 20 reasons in this illuminating infographic …

Have you thought about leaving your current position to start a FinTech company? While the idea might not be a bad one, just remember that FinTech startups have a failure …

The banking sector is becoming both more strategically focused and technologically advanced in order to respond to consumer expectations and try to defend their market shares. As such, the importance …

Deploying the right FinTech marketing strategy is a big challenge in an incredibly saturated market. Here are nine tricks to position FinTech marketing efforts for success: Go mobile with FinTech …

A lot happened in 2018 – everything from Facebook’s Cambridge Analytica scandal and the net neutrality debate to cryptocurrency’s volatility and Brexit negotiations. Many of these events will impact FinTech …

From blockchain and artificial intelligence to quantum computing and augmented analytics, here’s an overview of 10 strategic technology trends that are helping to bring the virtual world and the real …

Production and effective communication is vital for any financial company in the modern world. Communication apps such as WhatsApp offer easy communication solutions; however, it is important that financial companies …

The impact of the internet of things (IoT) on the retail sector has been significant, with retailers that deploy IoT solutions receiving an immediate competitive advantage; however, the retail sector …

It is a well-established fact that the flexibility and creativity of startups place them at the forefront of innovation. And such innovation is center stage when it comes to delivering …

The future of banking has been coupled with the internet of things (IoT). IoT technology is creating enormous value for financial institutions by making the entire financial network more robust …

The internet of things (IoT) and the possibilities it provides are only in their infancy. This is especially true in the commercial banking sector, where financial institutions remain uncertain how …

The internet of things (IoT) has become an important part of the evolution of banking; moreover, it remains an integral part of its future as well. Here are five ways …

The internet of things (IoT) has brought the financial sector to the forefront of digital transformation. Even the CEOs of both JP Morgan and Goldman Sachs have described their organizations …