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Tag Archives: Digital Banking

ICTForum 2017 held in Uzbekistan

ICTForum 2017, held in Uzbekistan, allowed participants to come together to discuss online banking, payment systems, payment through social networks, cloud solutions for banks, blockchain and other related topics. The forum also included a talk from Abdulaziz Sattarov, IT director at Ipak Yuli Bank, about the stages of digital transformation …

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TBC Bank initiative promotes internet and mobile banking

TBC Bank is offering its clients a chance to win prizes from a raffle they will be conducting on December 31, 2017. Clients will receive credit for each internet or mobile banking transaction or purchase made prior to December 31. Instant gifts as part of the promotion include GEL 2,000 …

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Digitalization changing how finance works in Kazakhstan

In an increasingly digital world, people are expecting more from the technologies they use every day, and customers are increasingly becoming “hybrid”, i.e. using both online and offline solutions. As part of this digital revolution, the government is concentrating efforts to aid in this transition. The top priority is to …

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Terabank’s e-banking just got more convenient

For many Georgians, banking just became a little easier via ebanking.ge. The site, operated by Terabank, has been redesigned with a new interface and system that now allows users to make transfers, pay utilities, purchase tickets, control banking assets and more, all from the comfort of home or wherever they …

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Banks need to develop their own mobile wallets

Mobile wallet use is growing. Most consumers (65%), however, want one payment application on their phone, and most would prefer that that application be from their bank. This presents a great opportunity for banks to stay relevant and engaged with clients by meeting their unique needs and offering a trusted …

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First-ever factoring app hits Polish market

Raiffeisen Polbank in Poland has launched a mobile banking application for factoring, the first such mobile app on the Polish market. The application allows users to submit invoices for funding, and its main features are: access to contract and contractor details, the ability to send invoices via the applications, the …

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Europeans comfortable with digital banking, payments

The annual Visa Digital Payments Study has found that 77% of Europeans now use their mobile devices to keep track of their finances and make everyday payments. 62% use a mobile banking application to check their balance or access other services, and 68% have used a digital wallet, card-on-file service …

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New project to boost access to digital finance

The ‘Electronic and Digital Financial Services’ project is being launched by the International Finance Corporation (IFC) to boost financial inclusion in Azerbaijan by improving access to digital financial services for individuals and smaller businesses, helping them to grow and create jobs. The three-year project will help introduce modern e-banking services …

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Mobile banking trends in Eastern Europe and Central Asia

The website Future banking recently conducted a review of the development of mobile banking in Azerbaijan, Belarus, Georgia, Kazakhstan and Ukraine. The trends in these countries revolve around mobile electronic identity cards that can be used as digital signatures, the creation of information systems using blockchain technology, the use of …

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Mobile data enabling banks to develop better customer service

Sberbank is developing a model of a digital office that will allow clients to use the bank’s mobile application and other alternative channels to communicate with the bank. As a part of this project, the bank has also developed a database of consumer information about clients and potential clients to …

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Self-boarding of corporate clients becoming more popular

Many banks are now moving to self-boarding for corporate clients in regards to their online account accesses and privileges. Self-boarding allows corporations to set up their own users for their accounts whenever and wherever they want, with a bank employee verifying the input information before the changes take effect. This …

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Alfa-Bank going mobile only

Alfa-Bank has stopped development on its internet banking to focus solely on the development of mobile banking as more and more users increasingly use that service. The bank’s concept of mobile banking includes messaging with clients and minimizing the need for clients to go to physical offices as much as …

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Idram now repayment option for Anelik Bank clients

Customers of Anelik Bank can now use the Idram payment service to make payments on their loans at any time of the day. This can be done via the website (www.idram.am), the mobile Idram wallet (available for iOS and Android) and more than 160 payment terminals located in 53 bank …

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VTB Bank Armenia to use EarlyOne queue management system

VTB Bank Armenia, which has the largest branch network in Armenia, has become one of the first banks in the country to make use of the EarlyOne remote queue management system. The system allows clients to make appointments at a preferred time and location without visiting or calling a branch …

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Swedish bank Nordea to introduce artificial intelligence

Swedish commercial bank Nordea is introducing artificial intelligence, which will analyze, and classify customer text messages and afterwards, distribute them to appropriate departments. The technology can analyze hundreds of messages per second, which will help improve the bank’s customer service by allowing for more prompt responses to all customer requests. …

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Araratbank to become a classic, digital and investment bank by 2020

Ashot Osipyan, CEO of Araratbank, announced his bank’s NewBank strategic development program which will transform the bank into a classic, digital and investment bank. Within the classic commercial bank structure model, the bank intends to review its structure and work to improve the efficiency of banking products, branches and financial …

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Bank efforts dominating Polish fintech scene

Due to an era of low interest rates, banks in Poland found it difficult to compete with prices and, thus, began competing with innovations. Unlike in other markets, Polish Fintech innovations came from established banks, rather than newcomers. For example, Poland’s most popular mobile payment service, BLIK, was created by …

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VTB Bank launches online reservation system for services

In order to save clients time, VTB bank is launching a convenient online service for clients to book a time slot before coming to the bank. A client only needs to fill out an online form specifying his/her interested service, branch location and date and time. Once the registration has …

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