{"id":10226,"date":"2018-07-10T08:51:08","date_gmt":"2018-07-10T08:51:08","guid":{"rendered":"http:\/\/bulletins.bfconsulting.com\/?p=10226"},"modified":"2018-07-13T07:46:30","modified_gmt":"2018-07-13T07:46:30","slug":"digital-banks-provide-better-service-than-traditional-ones","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/en\/digital-banks-provide-better-service-than-traditional-ones\/","title":{"rendered":"Digital banks provide better service than traditional ones"},"content":{"rendered":"<p>According to FIS, British digital banks outperform traditional ones when it comes to overall customer satisfaction. In a survey of more than 1,000 customers, 76% of digital bank customers said they were &#8220;very satisfied&#8221; with their financial institution, whereas only 69% of customers of the top 50 banks said the same. The new banks also outperform traditional ones in other key indicators, including confidentiality, security, problem solving and real-time payments. Traditional banks did, however, outperform their digital competitors in the provision of simple digital payments, the preferred method of payment among young people.<\/p>\n<div class=\"rpbt_shortcode\">\n\n<div id='rpbt-related-gallery-1' class='gallery related-gallery related-galleryid-10226 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item' role='group' aria-label='Airfox using blockchain technology to replace banks in emerging markets'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/airfox-using-blocking-technology-to-replace-banks-in-emerging-markets\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/03\/51072-1-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-8862\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-8862'>\n\t\t\t\tAirfox using blockchain technology to replace banks in emerging markets\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Video: the internet of things is reshaping our world'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/video-the-internet-of-things-is-reshaping-our-world\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/11\/The-Internet-of-Things-2-for-Banking-Energy-and-Utilities-150x150.jpeg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-11751\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-11751'>\n\t\t\t\tVideo: the internet of things is reshaping our world\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Armenia&#8217;s Fintech Boom'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/armenias-fintech-boom\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2023\/09\/0edd3048-761d-b564-e685-efde80aecd321-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-17578\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-17578'>\n\t\t\t\tArmenia&#8217;s Fintech Boom\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>According to FIS, British digital banks outperform traditional ones when it comes to overall customer satisfaction. In a survey of more than 1,000 customers, 76% of digital bank customers said they were &#8220;very satisfied&#8221; with their financial institution, whereas only 69% of customers of the top 50 banks said the same. The new banks also &hellip;<\/p>\n","protected":false},"author":5,"featured_media":10227,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,292],"tags":[77,35],"_links":{"self":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/10226"}],"collection":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/comments?post=10226"}],"version-history":[{"count":3,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/10226\/revisions"}],"predecessor-version":[{"id":10357,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/10226\/revisions\/10357"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media\/10227"}],"wp:attachment":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media?parent=10226"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/categories?post=10226"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/tags?post=10226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}