{"id":13802,"date":"2019-10-08T07:26:35","date_gmt":"2019-10-08T07:26:35","guid":{"rendered":"http:\/\/bulletins.bfconsulting.com\/?p=13802"},"modified":"2019-10-08T07:26:35","modified_gmt":"2019-10-08T07:26:35","slug":"video-turning-data-analytics-into-excellent-customer-experiences","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/en\/video-turning-data-analytics-into-excellent-customer-experiences\/","title":{"rendered":"Video: turning data analytics into excellent customer experiences"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Learn how First Citizens Bank is leveraging data analytics to provide customers with the services they want in the ways they want them.<\/span><\/p>\n<p><iframe loading=\"lazy\" width=\"618\" height=\"348\" src=\"https:\/\/www.youtube.com\/embed\/NzwopCjTcf8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<div class=\"rpbt_shortcode\">\n\n<div id='rpbt-related-gallery-1' class='gallery related-gallery related-galleryid-13802 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item' role='group' aria-label='Infographic: digital banking customers'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/infographic-digital-banking-customers\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/03\/0a69a5f3eca9016cf51b3457ad504784-1-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-8912\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-8912'>\n\t\t\t\tInfographic: digital banking customers\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='62 Insane Facts about Bitcoin'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/62-insane-facts-about-bitcoin\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2017\/12\/bitcoin-fact-4-3-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-7489\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-7489'>\n\t\t\t\t62 Insane Facts about Bitcoin\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Mobile data enabling banks to develop better customer service'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/mobile-data-enabling-banks-to-develop-better-customer-service\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2017\/09\/Mobile-data-enabling-banks-to-develop-better-customer-service-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-6769\" loading=\"lazy\" srcset=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2017\/09\/Mobile-data-enabling-banks-to-develop-better-customer-service-150x150.jpg 150w, https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2017\/09\/Mobile-data-enabling-banks-to-develop-better-customer-service-100x100.jpg 100w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-6769'>\n\t\t\t\tMobile data enabling banks to develop better customer service\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Learn how First Citizens Bank is leveraging data analytics to provide customers with the services they want in the ways they want them. Infographic: digital banking customers 62 Insane Facts about Bitcoin Mobile data enabling banks to develop better customer service<\/p>\n","protected":false},"author":5,"featured_media":13841,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,367],"tags":[197],"_links":{"self":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/13802"}],"collection":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/comments?post=13802"}],"version-history":[{"count":1,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/13802\/revisions"}],"predecessor-version":[{"id":13803,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/13802\/revisions\/13803"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media\/13841"}],"wp:attachment":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media?parent=13802"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/categories?post=13802"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/tags?post=13802"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}