{"id":15545,"date":"2020-11-25T14:41:09","date_gmt":"2020-11-25T14:41:09","guid":{"rendered":"http:\/\/bulletins.bfconsulting.com\/?p=15545"},"modified":"2020-11-25T14:41:09","modified_gmt":"2020-11-25T14:41:09","slug":"deloitte-report-highlights-digital-efforts-of-financial-institutions-this-year","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/en\/deloitte-report-highlights-digital-efforts-of-financial-institutions-this-year\/","title":{"rendered":"Deloitte report highlights digital efforts of financial institutions this year"},"content":{"rendered":"

Deloitte has released its <\/span>Digital Banking Maturity 2020<\/span><\/i> report. This is the 4<\/span>th<\/span> edition of the report, which is the largest global benchmarking effort of digital retail banking channels. It provides a comprehensive outside-in assessment of 318 financial institutions from 39 countries, analyzing their digital channels and discussing likely future developments.<\/span><\/p>\n

This year, the report highlights how the COVID-19 pandemic has fast-tracked the development and implementation of digital channels. For example: 60% of financial institutions have closed or shortened their public hours, and 23% have introduced digital identification and verification methods. Moreover, the majority of financial institutions have implemented or are implementing fully-digital processes such as online account opening. To read the report in full, click<\/span> here<\/span><\/a>.<\/span><\/p>\n

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