{"id":17047,"date":"2023-03-20T21:07:42","date_gmt":"2023-03-20T21:07:42","guid":{"rendered":"https:\/\/bulletins.bfconsulting.com\/?p=17047"},"modified":"2023-03-20T21:07:42","modified_gmt":"2023-03-20T21:07:42","slug":"banking-customers-in-search-of-more-personalized-financial-advice","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/en\/banking-customers-in-search-of-more-personalized-financial-advice\/","title":{"rendered":"Banking Customers in Search of More Personalized Financial Advice"},"content":{"rendered":"<p>According to digital banking research conducted by Sopra Banking Software, most banking customers (70%) are looking for more personalized financial advice from their financial institutions. In particular, banking customers want financial institutions to incorporate \u201chints\u201d and \u201cnudges\u201d similar to those offered by online platforms like Netflix and Spotify. The research also found that 36% of banking customers check their account on a daily basis and expect more personalized services overall, including loyalty programs that earn money, alerts on potential financial issues and recommendations for daily money management.<\/p>\n<p>The research was conducted on 12,500 banking customers in 14 countries.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"rpbt_shortcode\">\n\n<div id='rpbt-related-gallery-1' class='gallery related-gallery related-galleryid-17047 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item' role='group' aria-label='China\u2019s peer-to-peer lending crash'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/china-s-peer-to-peer-lending-crash\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2019\/02\/china-s-peer-to-peer-lending-crash-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-12241\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-12241'>\n\t\t\t\tChina\u2019s peer-to-peer lending crash\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='5 ecosystem and B2B solutions for FinTech startups in Southeast Asia'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/5-ecosystem-and-b2b-solutions-for-fintech-startups-in-southeast-asia\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2019\/07\/5-ecosystem-and-b2b-solutions-for-fintech-startups-in-southeast-asia-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-13308\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-13308'>\n\t\t\t\t5 ecosystem and B2B solutions for FinTech startups in Southeast Asia\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='How banks can compete against an army of FinTech startups'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/how-banks-can-compete-against-an-army-of-fintech-startups\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2017\/04\/apr17-26-483747929-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-3726\" loading=\"lazy\" srcset=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2017\/04\/apr17-26-483747929-150x150.jpg 150w, https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2017\/04\/apr17-26-483747929-100x100.jpg 100w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-3726'>\n\t\t\t\tHow banks can compete against an army of FinTech startups\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>According to digital banking research conducted by Sopra Banking Software, most banking customers (70%) are looking for more personalized financial advice from their financial institutions. In particular, banking customers want financial institutions to incorporate \u201chints\u201d and \u201cnudges\u201d similar to those offered by online platforms like Netflix and Spotify. The research also found that 36% of &hellip;<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,16],"tags":[],"_links":{"self":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/17047"}],"collection":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/comments?post=17047"}],"version-history":[{"count":1,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/17047\/revisions"}],"predecessor-version":[{"id":17048,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/17047\/revisions\/17048"}],"wp:attachment":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media?parent=17047"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/categories?post=17047"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/tags?post=17047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}