{"id":17047,"date":"2023-03-20T21:07:42","date_gmt":"2023-03-20T21:07:42","guid":{"rendered":"https:\/\/bulletins.bfconsulting.com\/?p=17047"},"modified":"2023-03-20T21:07:42","modified_gmt":"2023-03-20T21:07:42","slug":"banking-customers-in-search-of-more-personalized-financial-advice","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/en\/banking-customers-in-search-of-more-personalized-financial-advice\/","title":{"rendered":"Banking Customers in Search of More Personalized Financial Advice"},"content":{"rendered":"<p>According to digital banking research conducted by Sopra Banking Software, most banking customers (70%) are looking for more personalized financial advice from their financial institutions. In particular, banking customers want financial institutions to incorporate \u201chints\u201d and \u201cnudges\u201d similar to those offered by online platforms like Netflix and Spotify. The research also found that 36% of banking customers check their account on a daily basis and expect more personalized services overall, including loyalty programs that earn money, alerts on potential financial issues and recommendations for daily money management.<\/p>\n<p>The research was conducted on 12,500 banking customers in 14 countries.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"rpbt_shortcode\">\n\n<div id='rpbt-related-gallery-1' class='gallery related-gallery related-galleryid-17047 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item' role='group' aria-label='Joint SWIFT\/Accenture Paper Explores What CBDCs Mean for Payments'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/joint-swift-accenture-paper-explores-what-cbdcs-mean-for-payments\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2021\/05\/4d9554e2-2e79-2758-3e25-c7d18b3572d21-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-16050\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-16050'>\n\t\t\t\tJoint SWIFT\/Accenture Paper Explores What CBDCs Mean for Payments\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Bankers expect open banking to increase profits 10-20%'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/bankers-expect-open-banking-to-increase-profits-10-20\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2019\/06\/bankers-expect-open-banking-to-increase-profits-10-20-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-13039\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-13039'>\n\t\t\t\tBankers expect open banking to increase profits 10-20%\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='5 payment trends COVID-19 is pushing into reality'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/5-payment-trends-covid-19-is-pushing-into-reality\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2020\/08\/overhead-view-hands-holding-card-reader-credit-card-wooden-table_23-21478744491-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-15253\" loading=\"lazy\" srcset=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2020\/08\/overhead-view-hands-holding-card-reader-credit-card-wooden-table_23-21478744491-150x150.jpg 150w, https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2020\/08\/overhead-view-hands-holding-card-reader-credit-card-wooden-table_23-21478744491-300x300.jpg 300w, https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2020\/08\/overhead-view-hands-holding-card-reader-credit-card-wooden-table_23-21478744491.jpg 626w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-15253'>\n\t\t\t\t5 payment trends COVID-19 is pushing into reality\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>According to digital banking research conducted by Sopra Banking Software, most banking customers (70%) are looking for more personalized financial advice from their financial institutions. In particular, banking customers want financial institutions to incorporate \u201chints\u201d and \u201cnudges\u201d similar to those offered by online platforms like Netflix and Spotify. The research also found that 36% of &hellip;<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,16],"tags":[],"_links":{"self":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/17047"}],"collection":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/comments?post=17047"}],"version-history":[{"count":1,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/17047\/revisions"}],"predecessor-version":[{"id":17048,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/17047\/revisions\/17048"}],"wp:attachment":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media?parent=17047"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/categories?post=17047"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/tags?post=17047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}