{"id":17047,"date":"2023-03-20T21:07:42","date_gmt":"2023-03-20T21:07:42","guid":{"rendered":"https:\/\/bulletins.bfconsulting.com\/?p=17047"},"modified":"2023-03-20T21:07:42","modified_gmt":"2023-03-20T21:07:42","slug":"banking-customers-in-search-of-more-personalized-financial-advice","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/en\/banking-customers-in-search-of-more-personalized-financial-advice\/","title":{"rendered":"Banking Customers in Search of More Personalized Financial Advice"},"content":{"rendered":"<p>According to digital banking research conducted by Sopra Banking Software, most banking customers (70%) are looking for more personalized financial advice from their financial institutions. In particular, banking customers want financial institutions to incorporate \u201chints\u201d and \u201cnudges\u201d similar to those offered by online platforms like Netflix and Spotify. The research also found that 36% of banking customers check their account on a daily basis and expect more personalized services overall, including loyalty programs that earn money, alerts on potential financial issues and recommendations for daily money management.<\/p>\n<p>The research was conducted on 12,500 banking customers in 14 countries.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"rpbt_shortcode\">\n\n<div id='rpbt-related-gallery-1' class='gallery related-gallery related-galleryid-17047 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item' role='group' aria-label='Smart POS Terminal Usage to Increase Over the Next 5 Years'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/smart-pos-terminal-usage-to-increase-over-the-next-5-years\/'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2021\/07\/489a7938-2b6e-e888-7eaf-172451e8c4c91-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" aria-describedby=\"rpbt-related-gallery-1-16175\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-16175'>\n\t\t\t\tSmart POS Terminal Usage to Increase Over the Next 5 Years\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Video: Big Data challenges and opportunities'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/video-big-data-challenges-and-opportunities\/'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2019\/11\/Video-Big-Data-challenges-and-opportunities-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" aria-describedby=\"rpbt-related-gallery-1-13954\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-13954'>\n\t\t\t\tVideo: Big Data challenges and opportunities\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Digital banks provide better service than traditional ones'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/digital-banks-provide-better-service-than-traditional-ones\/'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/06\/london-978x512-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" aria-describedby=\"rpbt-related-gallery-1-10226\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-10226'>\n\t\t\t\tDigital banks provide better service than traditional ones\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>According to digital banking research conducted by Sopra Banking Software, most banking customers (70%) are looking for more personalized financial advice from their financial institutions. In particular, banking customers want financial institutions to incorporate \u201chints\u201d and \u201cnudges\u201d similar to those offered by online platforms like Netflix and Spotify. The research also found that 36% of &hellip;<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,16],"tags":[],"class_list":["post-17047","post","type-post","status-publish","format-standard","","category-fintech","category-international-fintech","bulletin_edition-03_march-fintech-2023","bulletin_edition-fintech-2023","b_post_type-the-fintech-world"],"_links":{"self":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/17047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/comments?post=17047"}],"version-history":[{"count":1,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/17047\/revisions"}],"predecessor-version":[{"id":17048,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/17047\/revisions\/17048"}],"wp:attachment":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media?parent=17047"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/categories?post=17047"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/tags?post=17047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}