{"id":17172,"date":"2023-07-03T06:33:36","date_gmt":"2023-07-03T06:33:36","guid":{"rendered":"https:\/\/bulletins.bfconsulting.com\/?p=17172"},"modified":"2023-07-03T06:33:36","modified_gmt":"2023-07-03T06:33:36","slug":"banks-becoming-museums-of-technology","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/en\/banks-becoming-museums-of-technology\/","title":{"rendered":"Banks Becoming \u201cMuseums of Technology\u201d"},"content":{"rendered":"<p>Antony Jenkins, former CEO of Barclays, has described banks as &#8220;museums of technology&#8221; due to their failure to embrace digital transformation. This comment comes after the release of a study that found that banks globally are losing customers to more agile, tech-first competitors, with poor customer experience cited as a major factor among customers fleeing banks. Jenkins further highlights that banks&#8217; slow pace of digital transformation has resulted in missed opportunities to acquire new customers and is calling for true transformation that is focused on improving customer experiences.<\/p>\n<div class=\"rpbt_shortcode\">\n\n<div id='rpbt-related-gallery-1' class='gallery related-gallery related-galleryid-17172 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item' role='group' aria-label='Bankers expect open banking to increase profits 10-20%'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/bankers-expect-open-banking-to-increase-profits-10-20\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2019\/06\/bankers-expect-open-banking-to-increase-profits-10-20-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-13039\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-13039'>\n\t\t\t\tBankers expect open banking to increase profits 10-20%\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='2019 SME banking innovations in Eastern Europe and Central Asia'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/2019-sme-banking-innovations-in-eastern-europe-and-central-asia\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2020\/07\/d3cac96f-f596-45f9-871b-f7f6f3f1d6fb1-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-15129\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-15129'>\n\t\t\t\t2019 SME banking innovations in Eastern Europe and Central Asia\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Drivers shaping the future of finance in a post-pandemic world'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/drivers-shaping-the-future-of-finance-in-a-post-pandemic-world\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2020\/06\/17752-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-15081\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-15081'>\n\t\t\t\tDrivers shaping the future of finance in a post-pandemic world\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Antony Jenkins, former CEO of Barclays, has described banks as &#8220;museums of technology&#8221; due to their failure to embrace digital transformation. This comment comes after the release of a study that found that banks globally are losing customers to more agile, tech-first competitors, with poor customer experience cited as a major factor among customers fleeing &hellip;<\/p>\n","protected":false},"author":12,"featured_media":17173,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,16],"tags":[],"_links":{"self":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/17172"}],"collection":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/comments?post=17172"}],"version-history":[{"count":1,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/17172\/revisions"}],"predecessor-version":[{"id":17175,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/17172\/revisions\/17175"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media\/17173"}],"wp:attachment":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media?parent=17172"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/categories?post=17172"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/tags?post=17172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}