{"id":6769,"date":"2017-09-16T08:54:58","date_gmt":"2017-09-16T08:54:58","guid":{"rendered":"http:\/\/bulletins.bfconsulting.com\/?p=6769"},"modified":"2018-08-14T11:31:41","modified_gmt":"2018-08-14T11:31:41","slug":"mobile-data-enabling-banks-to-develop-better-customer-service","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/en\/mobile-data-enabling-banks-to-develop-better-customer-service\/","title":{"rendered":"Mobile data enabling banks to develop better customer service"},"content":{"rendered":"<p>Sberbank is developing a model of a digital office that will allow clients to use the bank\u2019s mobile application and other alternative channels to communicate with the bank. As a part of this project, the bank has also developed a database of consumer information about clients and potential clients to determine the best location(s) for the bank to open new offices, based largely on geolocation, the time spent at specific locations and general interests within each area.<\/p>\n<div class=\"rpbt_shortcode\">\n\n<div id='rpbt-related-gallery-1' class='gallery related-gallery related-galleryid-6769 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item' role='group' aria-label='BFC FinTech Monitor 27th August \u2013 3rd September'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/bfc-fintech-monitor-27th-august-3rd-september\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2020\/09\/cover-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-15283\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-15283'>\n\t\t\t\tBFC FinTech Monitor 27th August \u2013 3rd September\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='National Bank of Uzbekistan launches mobile application'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/national-bank-launches-mobile-application\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/03\/casual-man-browsing-phone-in-park_23-2147747773-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-8890\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-8890'>\n\t\t\t\tNational Bank of Uzbekistan launches mobile application\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Traditional U.K. banks lagging behind challengers in offering digital banking services'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/traditional-u-k-banks-lagging-behind-challengers-in-offering-digital-banking-services\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/03\/london-441853_960_720-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-8871\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-8871'>\n\t\t\t\tTraditional U.K. banks lagging behind challengers in offering digital banking services\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Sberbank is developing a model of a digital office that will allow clients to use the bank\u2019s mobile application and other alternative channels to communicate with the bank. As a part of this project, the bank has also developed a database of consumer information about clients and potential clients to determine the best location(s) for &hellip;<\/p>\n","protected":false},"author":7,"featured_media":6824,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,76],"tags":[77,197,35],"_links":{"self":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/6769"}],"collection":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/comments?post=6769"}],"version-history":[{"count":1,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/6769\/revisions"}],"predecessor-version":[{"id":6770,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/6769\/revisions\/6770"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media\/6824"}],"wp:attachment":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media?parent=6769"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/categories?post=6769"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/tags?post=6769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}