{"id":6873,"date":"2017-07-21T08:38:27","date_gmt":"2017-07-21T08:38:27","guid":{"rendered":"http:\/\/bulletins.bfconsulting.com\/?p=6873"},"modified":"2018-08-14T10:06:57","modified_gmt":"2018-08-14T10:06:57","slug":"swedish-bank-nordea-to-introduce-artificial-intelligence","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/en\/swedish-bank-nordea-to-introduce-artificial-intelligence\/","title":{"rendered":"Swedish bank Nordea to introduce artificial intelligence"},"content":{"rendered":"<p>Swedish commercial bank Nordea is introducing artificial intelligence, which will analyze, and classify customer text messages and afterwards, distribute them to appropriate departments. The technology can analyze hundreds of messages per second, which will help improve the bank\u2019s customer service by allowing for more prompt responses to all customer requests.<\/p>\n<p>The new technology was developed and tested by the Estonian start-up Feelingstream, with which the bank began cooperating in 2016 following the company\u2019s participation at FinTech Accelerator.<\/p>\n<div class=\"rpbt_shortcode\">\n\n<div id='rpbt-related-gallery-1' class='gallery related-gallery related-galleryid-6873 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item' role='group' aria-label='PrivatBank launches open API platform'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/privatbank-launches-open-api-platform\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2019\/06\/privatbank-launches-open-api-platform-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-12909\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-12909'>\n\t\t\t\tPrivatBank launches open API platform\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Moving \u201cgoing digital\u201d beyond just eliminating paper'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/moving-going-digital-beyond-just-eliminating-paper\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/05\/banking-background-design_1223-84-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-9900\" loading=\"lazy\" srcset=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/05\/banking-background-design_1223-84-150x150.jpg 150w, https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/05\/banking-background-design_1223-84-300x300.jpg 300w, https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/05\/banking-background-design_1223-84.jpg 626w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-9900'>\n\t\t\t\tMoving \u201cgoing digital\u201d beyond just eliminating paper\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Internet of things laboratory to be set up in Azerbaijan'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/internet-of-things-laboratory-to-be-set-up-in-azerbaijan\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/12\/internet-of-things-laboratory-to-be-set-up-in-azerbaijan-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-11812\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-11812'>\n\t\t\t\tInternet of things laboratory to be set up in Azerbaijan\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Swedish commercial bank Nordea is introducing artificial intelligence, which will analyze, and classify customer text messages and afterwards, distribute them to appropriate departments. The technology can analyze hundreds of messages per second, which will help improve the bank\u2019s customer service by allowing for more prompt responses to all customer requests. The new technology was developed &hellip;<\/p>\n","protected":false},"author":7,"featured_media":6874,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,110],"tags":[80,35,335],"_links":{"self":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/6873"}],"collection":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/comments?post=6873"}],"version-history":[{"count":1,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/6873\/revisions"}],"predecessor-version":[{"id":6875,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/6873\/revisions\/6875"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media\/6874"}],"wp:attachment":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media?parent=6873"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/categories?post=6873"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/tags?post=6873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}