{"id":6873,"date":"2017-07-21T08:38:27","date_gmt":"2017-07-21T08:38:27","guid":{"rendered":"http:\/\/bulletins.bfconsulting.com\/?p=6873"},"modified":"2018-08-14T10:06:57","modified_gmt":"2018-08-14T10:06:57","slug":"swedish-bank-nordea-to-introduce-artificial-intelligence","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/en\/swedish-bank-nordea-to-introduce-artificial-intelligence\/","title":{"rendered":"Swedish bank Nordea to introduce artificial intelligence"},"content":{"rendered":"<p>Swedish commercial bank Nordea is introducing artificial intelligence, which will analyze, and classify customer text messages and afterwards, distribute them to appropriate departments. The technology can analyze hundreds of messages per second, which will help improve the bank\u2019s customer service by allowing for more prompt responses to all customer requests.<\/p>\n<p>The new technology was developed and tested by the Estonian start-up Feelingstream, with which the bank began cooperating in 2016 following the company\u2019s participation at FinTech Accelerator.<\/p>\n<div class=\"rpbt_shortcode\">\n\n<div id='rpbt-related-gallery-1' class='gallery related-gallery related-galleryid-6873 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item' role='group' aria-label='Open banking for the corporate sector'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/open-banking-for-the-corporate-sector\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2019\/06\/open-banking-for-the-corporate-sector-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-13051\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-13051'>\n\t\t\t\tOpen banking for the corporate sector\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Deloitte report highlights digital efforts of financial institutions this year'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/deloitte-report-highlights-digital-efforts-of-financial-institutions-this-year\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2020\/11\/c725a6ea-7d07-4ded-a2e1-ead299d7a9ed1-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-15545\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-15545'>\n\t\t\t\tDeloitte report highlights digital efforts of financial institutions this year\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Internet of things laboratory to be set up in Azerbaijan'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/internet-of-things-laboratory-to-be-set-up-in-azerbaijan\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/12\/internet-of-things-laboratory-to-be-set-up-in-azerbaijan-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-11812\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-11812'>\n\t\t\t\tInternet of things laboratory to be set up in Azerbaijan\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Swedish commercial bank Nordea is introducing artificial intelligence, which will analyze, and classify customer text messages and afterwards, distribute them to appropriate departments. The technology can analyze hundreds of messages per second, which will help improve the bank\u2019s customer service by allowing for more prompt responses to all customer requests. The new technology was developed &hellip;<\/p>\n","protected":false},"author":7,"featured_media":6874,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,110],"tags":[80,35,335],"_links":{"self":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/6873"}],"collection":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/comments?post=6873"}],"version-history":[{"count":1,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/6873\/revisions"}],"predecessor-version":[{"id":6875,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/6873\/revisions\/6875"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media\/6874"}],"wp:attachment":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media?parent=6873"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/categories?post=6873"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/tags?post=6873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}