{"id":7585,"date":"2017-03-22T14:28:58","date_gmt":"2017-03-22T14:28:58","guid":{"rendered":"http:\/\/bulletins.bfconsulting.com\/?p=7585"},"modified":"2018-03-08T15:24:27","modified_gmt":"2018-03-08T15:24:27","slug":"automatic-100-digital-recording-protects-financial-institutions-as-well-as-consumers","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/en\/automatic-100-digital-recording-protects-financial-institutions-as-well-as-consumers\/","title":{"rendered":"Automatic 100% digital recording protects financial institutions as well as consumers"},"content":{"rendered":"<p>Recording 100% of customer interactions means recording entire sessions so that they can be replayed exactly as the customer experienced it, including full details of date and time, devices used and IP addresses. All of these can affect the legality of any interaction with counterparties and can help in appropriately resolving any disputes.<\/p>\n<p>Beyond security reasons, 100% digital recording also helps customers monitor interactions, allowing them to easily follow activity while registered in a website. Furthermore, automated, tag-less recording also allows non-registered website visits to be incorporated into historical data for a full investigation of any issues or activity at a later date.<\/p>\n<div class=\"rpbt_shortcode\">\n\n<div id='rpbt-related-gallery-1' class='gallery related-gallery related-galleryid-7585 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item' role='group' aria-label='Four Innovative Investing Companies on Forbes 2022 Fintech 50 List (Video)'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/four-innovative-investing-companies-on-forbes-2022-fintech-50-list-video\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2022\/08\/d64a3b72-348c-ace9-16d9-9742d944e48f1-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-16780\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-16780'>\n\t\t\t\tFour Innovative Investing Companies on Forbes 2022 Fintech 50 List (Video)\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Five reasons passwords are here to stay (at least for now)'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/five-reasons-passwords-are-here-to-stay-at-least-for-now\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/10\/five-reasons-passwords-are-here-to-stay-at-least-for-now-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-11370\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-11370'>\n\t\t\t\tFive reasons passwords are here to stay (at least for now)\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='How digital banks are raising the bar for customer experience'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/how-digital-banks-are-raising-the-bar-for-customer-experience\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/06\/great-isometric-user-experience_23-2147546971-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-10250\" loading=\"lazy\" srcset=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/06\/great-isometric-user-experience_23-2147546971-150x150.jpg 150w, https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/06\/great-isometric-user-experience_23-2147546971-300x300.jpg 300w, https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/06\/great-isometric-user-experience_23-2147546971.jpg 626w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-10250'>\n\t\t\t\tHow digital banks are raising the bar for customer experience\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Recording 100% of customer interactions means recording entire sessions so that they can be replayed exactly as the customer experienced it, including full details of date and time, devices used and IP addresses. All of these can affect the legality of any interaction with counterparties and can help in appropriately resolving any disputes. Beyond security &hellip;<\/p>\n","protected":false},"author":7,"featured_media":7863,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,16],"tags":[77,49],"_links":{"self":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/7585"}],"collection":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/comments?post=7585"}],"version-history":[{"count":1,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/7585\/revisions"}],"predecessor-version":[{"id":7586,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/7585\/revisions\/7586"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media\/7863"}],"wp:attachment":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media?parent=7585"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/categories?post=7585"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/tags?post=7585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}