{"id":7585,"date":"2017-03-22T14:28:58","date_gmt":"2017-03-22T14:28:58","guid":{"rendered":"http:\/\/bulletins.bfconsulting.com\/?p=7585"},"modified":"2018-03-08T15:24:27","modified_gmt":"2018-03-08T15:24:27","slug":"automatic-100-digital-recording-protects-financial-institutions-as-well-as-consumers","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/en\/automatic-100-digital-recording-protects-financial-institutions-as-well-as-consumers\/","title":{"rendered":"Automatic 100% digital recording protects financial institutions as well as consumers"},"content":{"rendered":"<p>Recording 100% of customer interactions means recording entire sessions so that they can be replayed exactly as the customer experienced it, including full details of date and time, devices used and IP addresses. All of these can affect the legality of any interaction with counterparties and can help in appropriately resolving any disputes.<\/p>\n<p>Beyond security reasons, 100% digital recording also helps customers monitor interactions, allowing them to easily follow activity while registered in a website. Furthermore, automated, tag-less recording also allows non-registered website visits to be incorporated into historical data for a full investigation of any issues or activity at a later date.<\/p>\n<div class=\"rpbt_shortcode\">\n\n<div id='rpbt-related-gallery-1' class='gallery related-gallery related-galleryid-7585 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item' role='group' aria-label='10 Themes to Watch in the Fintech Space in 2023'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/10-themes-to-watch-in-the-fintech-space-in-2023\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2023\/02\/16375503-416a-2f21-26e7-02f6f9e199f31-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-16986\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-16986'>\n\t\t\t\t10 Themes to Watch in the Fintech Space in 2023\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Video: Insurtech Innovation Day 2021'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/video-insurtech-innovation-day-2021\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2021\/04\/Videozapis-vtorogo-onlajn-iventa-Insurtech-Innovation-Day-2021-150x150.jpeg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-15938\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-15938'>\n\t\t\t\tVideo: Insurtech Innovation Day 2021\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='Video: exploring the future with the internet of things'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/en\/video-exploring-the-future-with-the-internet-of-things\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/11\/The-Internet-of-Things-Exploring-Future-Financial-Services-150x150.jpeg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-11760\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-11760'>\n\t\t\t\tVideo: exploring the future with the internet of things\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Recording 100% of customer interactions means recording entire sessions so that they can be replayed exactly as the customer experienced it, including full details of date and time, devices used and IP addresses. All of these can affect the legality of any interaction with counterparties and can help in appropriately resolving any disputes. Beyond security &hellip;<\/p>\n","protected":false},"author":7,"featured_media":7863,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,16],"tags":[77,49],"_links":{"self":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/7585"}],"collection":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/comments?post=7585"}],"version-history":[{"count":1,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/7585\/revisions"}],"predecessor-version":[{"id":7586,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/posts\/7585\/revisions\/7586"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media\/7863"}],"wp:attachment":[{"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/media?parent=7585"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/categories?post=7585"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/en\/wp-json\/wp\/v2\/tags?post=7585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}