{"id":10176,"date":"2018-07-02T04:29:18","date_gmt":"2018-07-02T04:29:18","guid":{"rendered":"http:\/\/bulletins.bfconsulting.com\/?p=10176"},"modified":"2018-07-02T04:29:18","modified_gmt":"2018-07-02T04:29:18","slug":"importance-of-customer-service","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/ru\/importance-of-customer-service\/","title":{"rendered":"\u0418\u043d\u0444\u043e\u0433\u0440\u0430\u0444\u0438\u043a\u0430: \u0437\u043d\u0430\u0447\u0438\u043c\u043e\u0441\u0442\u044c \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0433\u043e \u0441\u0435\u0440\u0432\u0438\u0441\u0430 \u0432 \u0446\u0438\u0444\u0440\u043e\u0432\u0443\u044e \u044d\u043f\u043e\u0445\u0443"},"content":{"rendered":"<p>\u0410\u043d\u0430\u043b\u0438\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0439 \u043e\u0442\u0434\u0435\u043b \u0438\u0437\u0434\u0430\u043d\u0438\u044f Economist \u043f\u0440\u043e\u0432\u0435\u043b \u043e\u043f\u0440\u043e\u0441 \u00ab\u0417\u043d\u0430\u0447\u0438\u043c\u043e\u0441\u0442\u044c \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0433\u043e \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044f: \u0447\u0442\u043e \u0434\u0443\u043c\u0430\u044e\u0442 \u0442\u043e\u043f-\u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u044b \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u043e\u043c \u0441\u0435\u0440\u0432\u0438\u0441\u0435 \u0432 \u0446\u0438\u0444\u0440\u043e\u0432\u0443\u044e \u044d\u043f\u043e\u0445\u0443\u00bb. \u0423\u0447\u0430\u0441\u0442\u0438\u0435 \u0432 \u043d\u0435\u043c \u043f\u0440\u0438\u043d\u044f\u043b\u0438 \u0431\u043e\u043b\u0435\u0435 500 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0439 \u0441\u043e \u0432\u0441\u0435\u0433\u043e \u043c\u0438\u0440\u0430. \u041e\u0441\u043d\u043e\u0432\u043d\u044b\u0435 \u0438\u0442\u043e\u0433\u0438 \u043e\u043f\u0440\u043e\u0441\u0430 \u2014 \u0432 \u0438\u043d\u0444\u043e\u0433\u0440\u0430\u0444\u0438\u043a\u0435 \u043e\u0442 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 Genesys.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-10177\" src=\"http:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/06\/The_Economist_Infographic_RU_1_blog1-624x882.jpg\" alt=\"\" width=\"624\" height=\"882\" srcset=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/06\/The_Economist_Infographic_RU_1_blog1-624x882.jpg 624w, https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/06\/The_Economist_Infographic_RU_1_blog1-624x882-212x300.jpg 212w\" sizes=\"(max-width: 624px) 100vw, 624px\" \/><\/p>\n<p>&nbsp;<\/p>\n<div class=\"rpbt_shortcode\">\n\n<div id='rpbt-related-gallery-1' class='gallery related-gallery related-galleryid-10176 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item' role='group' aria-label='\u0417\u0430\u0447\u0435\u043c HR-\u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u0430\u043c \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0430 \u0434\u0430\u043d\u043d\u044b\u0445'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/ru\/zachem-hr-specialistam-analitika-dannyh\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2019\/05\/hr-s-turn-to-analytics-e1556874171412-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-12757\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-12757'>\n\t\t\t\t\u0417\u0430\u0447\u0435\u043c HR-\u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u0430\u043c \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0430 \u0434\u0430\u043d\u043d\u044b\u0445\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='\u0411\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0430\u044f \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0420\u0424 \u043c\u043e\u0436\u0435\u0442 \u0441\u0442\u0430\u0442\u044c \u043e\u0434\u043d\u043e\u0439 \u0438\u0437 \u0441\u0430\u043c\u044b\u0445 \u043f\u0435\u0440\u0435\u0434\u043e\u0432\u044b\u0445 \u0432 \u043c\u0438\u0440\u0435 \u2014 McKinsey'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/ru\/bankovskaya-sistema-rf-mozhet-stat-odnoy-iz-samyh-peredovyh-v-mire-mckinsey\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2019\/12\/key-innovations-changing-russia-s-financial-services-industry-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-14221\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-14221'>\n\t\t\t\t\u0411\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0430\u044f \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0420\u0424 \u043c\u043e\u0436\u0435\u0442 \u0441\u0442\u0430\u0442\u044c \u043e\u0434\u043d\u043e\u0439 \u0438\u0437 \u0441\u0430\u043c\u044b\u0445 \u043f\u0435\u0440\u0435\u0434\u043e\u0432\u044b\u0445 \u0432 \u043c\u0438\u0440\u0435 \u2014 McKinsey\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='\u0411\u0430\u043d\u043a \u0420\u043e\u0441\u0441\u0438\u0438 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0438\u043b \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u044c \u0431\u043b\u043e\u043a\u0447\u0435\u0439\u043d \u0434\u043b\u044f \u043f\u043b\u0430\u0442\u0435\u0436\u0435\u0439 \u0432 \u0415\u0410\u042d\u0421'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/ru\/bank-rossii-predlozhil-ispolzovat-b\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/05\/the-human-hand-presses-the-button-on-head-up-display_1441-966-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-9664\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-9664'>\n\t\t\t\t\u0411\u0430\u043d\u043a \u0420\u043e\u0441\u0441\u0438\u0438 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0438\u043b \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u044c \u0431\u043b\u043e\u043a\u0447\u0435\u0439\u043d \u0434\u043b\u044f \u043f\u043b\u0430\u0442\u0435\u0436\u0435\u0439 \u0432 \u0415\u0410\u042d\u0421\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0410\u043d\u0430\u043b\u0438\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0439 \u043e\u0442\u0434\u0435\u043b \u0438\u0437\u0434\u0430\u043d\u0438\u044f Economist \u043f\u0440\u043e\u0432\u0435\u043b \u043e\u043f\u0440\u043e\u0441 \u00ab\u0417\u043d\u0430\u0447\u0438\u043c\u043e\u0441\u0442\u044c \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0433\u043e \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044f: \u0447\u0442\u043e \u0434\u0443\u043c\u0430\u044e\u0442 \u0442\u043e\u043f-\u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u044b \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u043e\u043c \u0441\u0435\u0440\u0432\u0438\u0441\u0435 \u0432 \u0446\u0438\u0444\u0440\u043e\u0432\u0443\u044e \u044d\u043f\u043e\u0445\u0443\u00bb. \u0423\u0447\u0430\u0441\u0442\u0438\u0435 \u0432 \u043d\u0435\u043c \u043f\u0440\u0438\u043d\u044f\u043b\u0438 \u0431\u043e\u043b\u0435\u0435 500 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0439 \u0441\u043e \u0432\u0441\u0435\u0433\u043e \u043c\u0438\u0440\u0430. \u041e\u0441\u043d\u043e\u0432\u043d\u044b\u0435 \u0438\u0442\u043e\u0433\u0438 \u043e\u043f\u0440\u043e\u0441\u0430 \u2014 \u0432 \u0438\u043d\u0444\u043e\u0433\u0440\u0430\u0444\u0438\u043a\u0435 \u043e\u0442 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 Genesys. &nbsp; \u0417\u0430\u0447\u0435\u043c HR-\u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u0430\u043c \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0430 \u0434\u0430\u043d\u043d\u044b\u0445 \u0411\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0430\u044f \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0420\u0424 \u043c\u043e\u0436\u0435\u0442 \u0441\u0442\u0430\u0442\u044c \u043e\u0434\u043d\u043e\u0439 \u0438\u0437 \u0441\u0430\u043c\u044b\u0445 \u043f\u0435\u0440\u0435\u0434\u043e\u0432\u044b\u0445 \u0432 \u043c\u0438\u0440\u0435 \u2014 &hellip;<\/p>\n","protected":false},"author":5,"featured_media":10180,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[143,368],"tags":[154,158],"_links":{"self":[{"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/posts\/10176"}],"collection":[{"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/comments?post=10176"}],"version-history":[{"count":3,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/posts\/10176\/revisions"}],"predecessor-version":[{"id":10281,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/posts\/10176\/revisions\/10281"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/media\/10180"}],"wp:attachment":[{"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/media?parent=10176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/categories?post=10176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/tags?post=10176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}