{"id":10185,"date":"2018-07-02T04:27:07","date_gmt":"2018-07-02T04:27:07","guid":{"rendered":"http:\/\/bulletins.bfconsulting.com\/?p=10185"},"modified":"2018-07-02T04:27:07","modified_gmt":"2018-07-02T04:27:07","slug":"contact-centre-new-approaches-alfa-bank","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/ru\/contact-centre-new-approaches-alfa-bank\/","title":{"rendered":"\u0412\u0438\u0434\u0435\u043e: \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u0435 \u0438\u043d\u043d\u043e\u0432\u0430\u0446\u0438\u0439 \u0432 \u043a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440\u0435 \u0431\u0430\u043d\u043a\u0430"},"content":{"rendered":"<p>\u041d\u0430\u0447\u0430\u043b\u044c\u043d\u0438\u043a \u043e\u0442\u0434\u0435\u043b\u0430 \u043f\u0440\u043e\u0434\u0430\u0436 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0438\u0445 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u043e\u0432 \u0410\u043b\u044c\u0444\u0430-\u0411\u0430\u043d\u043a\u0430 (\u0423\u043a\u0440\u0430\u0438\u043d\u0430) \u0418\u043d\u043d\u0430 \u041c\u0435\u0449\u0438\u0448\u0435\u043d\u0430 \u0434\u0435\u043b\u0438\u0442\u0441\u044f \u043e\u043f\u044b\u0442\u043e\u043c \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044f \u0438\u043d\u043d\u043e\u0432\u0430\u0446\u0438\u0439 \u0432 \u043a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440\u0435.<\/p>\n<p>\u0412\u044b\u0441\u0442\u0443\u043f\u043b\u0435\u043d\u0438\u0435 \u0432 \u0440\u0430\u043c\u043a\u0430\u0445 \u043f\u0440\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 \u00ab\u041a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440\u044b: \u043b\u0443\u0447\u0448\u0438\u0435 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438\u00bb, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u043f\u0440\u043e\u0448\u043b\u0430 \u0432 \u041a\u0438\u0435\u0432\u0435 16 \u043c\u0430\u0440\u0442\u0430 2016 \u0433\u043e\u0434\u0430.<\/p>\n<p><iframe loading=\"lazy\" width=\"618\" height=\"348\" src=\"https:\/\/www.youtube.com\/embed\/5cnACycR5_Q?feature=oembed\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<div class=\"rpbt_shortcode\">\n\n<div id='rpbt-related-gallery-1' class='gallery related-gallery related-galleryid-10185 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item' role='group' aria-label='\u0412\u0422\u0411 \u0437\u0430\u0432\u0435\u0440\u0448\u0438\u043b \u043f\u0440\u0438\u0435\u043c \u0437\u0430\u044f\u0432\u043e\u043a \u043d\u0430 \u0443\u0447\u0430\u0441\u0442\u0438\u0435 \u0432 \u0444\u0438\u043d\u0442\u0435\u0445-\u0430\u043a\u0441\u0435\u043b\u0435\u0440\u0430\u0442\u043e\u0440\u0435'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/ru\/vtb-zavershil-priem-zayavok-na-uchastie-v-finteh-akseleratore\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2019\/03\/4900-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-12424\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-12424'>\n\t\t\t\t\u0412\u0422\u0411 \u0437\u0430\u0432\u0435\u0440\u0448\u0438\u043b \u043f\u0440\u0438\u0435\u043c \u0437\u0430\u044f\u0432\u043e\u043a \u043d\u0430 \u0443\u0447\u0430\u0441\u0442\u0438\u0435 \u0432 \u0444\u0438\u043d\u0442\u0435\u0445-\u0430\u043a\u0441\u0435\u043b\u0435\u0440\u0430\u0442\u043e\u0440\u0435\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='\u0421\u0431\u0435\u0440\u0431\u0430\u043d\u043a \u0437\u0430\u043f\u0443\u0441\u0442\u0438\u043b \u043d\u043e\u0432\u044b\u0435 \u0441\u0435\u0440\u0432\u0438\u0441\u044b \u0434\u043b\u044f \u0431\u0438\u0437\u043d\u0435\u0441\u0430'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/ru\/sberbank-zapustil-novye-servisy-dlya-biznesa\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2019\/06\/sberbank-launches-3-new-payment-services-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-12942\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-12942'>\n\t\t\t\t\u0421\u0431\u0435\u0440\u0431\u0430\u043d\u043a \u0437\u0430\u043f\u0443\u0441\u0442\u0438\u043b \u043d\u043e\u0432\u044b\u0435 \u0441\u0435\u0440\u0432\u0438\u0441\u044b \u0434\u043b\u044f \u0431\u0438\u0437\u043d\u0435\u0441\u0430\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='IBM \u0438 MasterCard \u0441\u043e\u0437\u0434\u0430\u043b\u0438 \u043f\u0440\u043e\u0435\u043a\u0442 \u043f\u043e \u0437\u0430\u0449\u0438\u0442\u0435 \u0434\u0430\u043d\u043d\u044b\u0445'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/ru\/ibm-i-mastercard-sozdali-proekt-po-zashhite-dannyh\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/03\/future-abstract-technology-background_1406-110-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-9356\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-9356'>\n\t\t\t\tIBM \u0438 MasterCard \u0441\u043e\u0437\u0434\u0430\u043b\u0438 \u043f\u0440\u043e\u0435\u043a\u0442 \u043f\u043e \u0437\u0430\u0449\u0438\u0442\u0435 \u0434\u0430\u043d\u043d\u044b\u0445\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u041d\u0430\u0447\u0430\u043b\u044c\u043d\u0438\u043a \u043e\u0442\u0434\u0435\u043b\u0430 \u043f\u0440\u043e\u0434\u0430\u0436 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0438\u0445 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u043e\u0432 \u0410\u043b\u044c\u0444\u0430-\u0411\u0430\u043d\u043a\u0430 (\u0423\u043a\u0440\u0430\u0438\u043d\u0430) \u0418\u043d\u043d\u0430 \u041c\u0435\u0449\u0438\u0448\u0435\u043d\u0430 \u0434\u0435\u043b\u0438\u0442\u0441\u044f \u043e\u043f\u044b\u0442\u043e\u043c \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044f \u0438\u043d\u043d\u043e\u0432\u0430\u0446\u0438\u0439 \u0432 \u043a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440\u0435. \u0412\u044b\u0441\u0442\u0443\u043f\u043b\u0435\u043d\u0438\u0435 \u0432 \u0440\u0430\u043c\u043a\u0430\u0445 \u043f\u0440\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 \u00ab\u041a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440\u044b: \u043b\u0443\u0447\u0448\u0438\u0435 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438\u00bb, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u043f\u0440\u043e\u0448\u043b\u0430 \u0432 \u041a\u0438\u0435\u0432\u0435 16 \u043c\u0430\u0440\u0442\u0430 2016 \u0433\u043e\u0434\u0430. &nbsp; \u0412\u0422\u0411 \u0437\u0430\u0432\u0435\u0440\u0448\u0438\u043b \u043f\u0440\u0438\u0435\u043c \u0437\u0430\u044f\u0432\u043e\u043a \u043d\u0430 \u0443\u0447\u0430\u0441\u0442\u0438\u0435 \u0432 \u0444\u0438\u043d\u0442\u0435\u0445-\u0430\u043a\u0441\u0435\u043b\u0435\u0440\u0430\u0442\u043e\u0440\u0435 \u0421\u0431\u0435\u0440\u0431\u0430\u043d\u043a \u0437\u0430\u043f\u0443\u0441\u0442\u0438\u043b \u043d\u043e\u0432\u044b\u0435 \u0441\u0435\u0440\u0432\u0438\u0441\u044b \u0434\u043b\u044f \u0431\u0438\u0437\u043d\u0435\u0441\u0430 IBM \u0438 MasterCard \u0441\u043e\u0437\u0434\u0430\u043b\u0438 \u043f\u0440\u043e\u0435\u043a\u0442 \u043f\u043e \u0437\u0430\u0449\u0438\u0442\u0435 \u0434\u0430\u043d\u043d\u044b\u0445<\/p>\n","protected":false},"author":5,"featured_media":10186,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[143,368],"tags":[154,158,146],"_links":{"self":[{"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/posts\/10185"}],"collection":[{"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/comments?post=10185"}],"version-history":[{"count":3,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/posts\/10185\/revisions"}],"predecessor-version":[{"id":10285,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/posts\/10185\/revisions\/10285"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/media\/10186"}],"wp:attachment":[{"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/media?parent=10185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/categories?post=10185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/tags?post=10185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}