{"id":10185,"date":"2018-07-02T04:27:07","date_gmt":"2018-07-02T04:27:07","guid":{"rendered":"http:\/\/bulletins.bfconsulting.com\/?p=10185"},"modified":"2018-07-02T04:27:07","modified_gmt":"2018-07-02T04:27:07","slug":"contact-centre-new-approaches-alfa-bank","status":"publish","type":"post","link":"https:\/\/bulletins.bfconsulting.com\/ru\/contact-centre-new-approaches-alfa-bank\/","title":{"rendered":"\u0412\u0438\u0434\u0435\u043e: \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u0435 \u0438\u043d\u043d\u043e\u0432\u0430\u0446\u0438\u0439 \u0432 \u043a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440\u0435 \u0431\u0430\u043d\u043a\u0430"},"content":{"rendered":"<p>\u041d\u0430\u0447\u0430\u043b\u044c\u043d\u0438\u043a \u043e\u0442\u0434\u0435\u043b\u0430 \u043f\u0440\u043e\u0434\u0430\u0436 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0438\u0445 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u043e\u0432 \u0410\u043b\u044c\u0444\u0430-\u0411\u0430\u043d\u043a\u0430 (\u0423\u043a\u0440\u0430\u0438\u043d\u0430) \u0418\u043d\u043d\u0430 \u041c\u0435\u0449\u0438\u0448\u0435\u043d\u0430 \u0434\u0435\u043b\u0438\u0442\u0441\u044f \u043e\u043f\u044b\u0442\u043e\u043c \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044f \u0438\u043d\u043d\u043e\u0432\u0430\u0446\u0438\u0439 \u0432 \u043a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440\u0435.<\/p>\n<p>\u0412\u044b\u0441\u0442\u0443\u043f\u043b\u0435\u043d\u0438\u0435 \u0432 \u0440\u0430\u043c\u043a\u0430\u0445 \u043f\u0440\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 \u00ab\u041a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440\u044b: \u043b\u0443\u0447\u0448\u0438\u0435 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438\u00bb, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u043f\u0440\u043e\u0448\u043b\u0430 \u0432 \u041a\u0438\u0435\u0432\u0435 16 \u043c\u0430\u0440\u0442\u0430 2016 \u0433\u043e\u0434\u0430.<\/p>\n<p><iframe loading=\"lazy\" width=\"618\" height=\"348\" src=\"https:\/\/www.youtube.com\/embed\/5cnACycR5_Q?feature=oembed\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<div class=\"rpbt_shortcode\">\n\n<div id='rpbt-related-gallery-1' class='gallery related-gallery related-galleryid-10185 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item' role='group' aria-label='\u0420\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u0438\u0439 \u041f\u043e\u0447\u0442\u0430 \u0411\u0430\u043d\u043a \u0440\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u0430\u043b \u043c\u043e\u0431\u0438\u043b\u044c\u043d\u043e\u0435 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435 \u0434\u043b\u044f \u0434\u0435\u0442\u0435\u0439'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/ru\/russian-pochta-bank-launches-app-to-teach-children-about-finances\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2018\/06\/girl-taking-picture-with-phone-in-studio_23-2147825022-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-10323\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-10323'>\n\t\t\t\t\u0420\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u0438\u0439 \u041f\u043e\u0447\u0442\u0430 \u0411\u0430\u043d\u043a \u0440\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u0430\u043b \u043c\u043e\u0431\u0438\u043b\u044c\u043d\u043e\u0435 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435 \u0434\u043b\u044f \u0434\u0435\u0442\u0435\u0439\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='\u0411\u043e\u043b\u0435\u0435 50% \u043a\u0440\u0443\u043f\u043d\u044b\u0445 \u0438 \u0441\u0440\u0435\u0434\u043d\u0438\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0439 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u044e\u0442 \u0418\u0418'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/ru\/bolee-50-krupnyh-i-srednih-kompanij-ispolzujut-ii\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2022\/01\/616612be-20ca-a117-39f9-6c9e0b17b8621-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-16571\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-16571'>\n\t\t\t\t\u0411\u043e\u043b\u0435\u0435 50% \u043a\u0440\u0443\u043f\u043d\u044b\u0445 \u0438 \u0441\u0440\u0435\u0434\u043d\u0438\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0439 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u044e\u0442 \u0418\u0418\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item' role='group' aria-label='\u0424\u0438\u043d\u0441\u0435\u043a\u0442\u043e\u0440 \u0432 2025 \u0433\u043e\u0434\u0443: \u043f\u0440\u043e\u0433\u043d\u043e\u0437\u044b FT \u0438 Nikkei'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/bulletins.bfconsulting.com\/ru\/finsektor-v-2025-godu-prognozy-ft-i-nikkei\/'><img width=\"150\" height=\"150\" src=\"https:\/\/bulletins.bfconsulting.com\/wp-content\/uploads\/2021\/01\/f8f26886-013b-4ab7-9642-12a841f0ddc21-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" decoding=\"async\" aria-describedby=\"rpbt-related-gallery-1-15668\" loading=\"lazy\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='rpbt-related-gallery-1-15668'>\n\t\t\t\t\u0424\u0438\u043d\u0441\u0435\u043a\u0442\u043e\u0440 \u0432 2025 \u0433\u043e\u0434\u0443: \u043f\u0440\u043e\u0433\u043d\u043e\u0437\u044b FT \u0438 Nikkei\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u041d\u0430\u0447\u0430\u043b\u044c\u043d\u0438\u043a \u043e\u0442\u0434\u0435\u043b\u0430 \u043f\u0440\u043e\u0434\u0430\u0436 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0438\u0445 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u043e\u0432 \u0410\u043b\u044c\u0444\u0430-\u0411\u0430\u043d\u043a\u0430 (\u0423\u043a\u0440\u0430\u0438\u043d\u0430) \u0418\u043d\u043d\u0430 \u041c\u0435\u0449\u0438\u0448\u0435\u043d\u0430 \u0434\u0435\u043b\u0438\u0442\u0441\u044f \u043e\u043f\u044b\u0442\u043e\u043c \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044f \u0438\u043d\u043d\u043e\u0432\u0430\u0446\u0438\u0439 \u0432 \u043a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440\u0435. \u0412\u044b\u0441\u0442\u0443\u043f\u043b\u0435\u043d\u0438\u0435 \u0432 \u0440\u0430\u043c\u043a\u0430\u0445 \u043f\u0440\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 \u00ab\u041a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440\u044b: \u043b\u0443\u0447\u0448\u0438\u0435 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438\u00bb, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u043f\u0440\u043e\u0448\u043b\u0430 \u0432 \u041a\u0438\u0435\u0432\u0435 16 \u043c\u0430\u0440\u0442\u0430 2016 \u0433\u043e\u0434\u0430. &nbsp; \u0420\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u0438\u0439 \u041f\u043e\u0447\u0442\u0430 \u0411\u0430\u043d\u043a \u0440\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u0430\u043b \u043c\u043e\u0431\u0438\u043b\u044c\u043d\u043e\u0435 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435 \u0434\u043b\u044f \u0434\u0435\u0442\u0435\u0439 \u0411\u043e\u043b\u0435\u0435 50% \u043a\u0440\u0443\u043f\u043d\u044b\u0445 \u0438 \u0441\u0440\u0435\u0434\u043d\u0438\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0439 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u044e\u0442 \u0418\u0418 \u0424\u0438\u043d\u0441\u0435\u043a\u0442\u043e\u0440 \u0432 2025 \u0433\u043e\u0434\u0443: \u043f\u0440\u043e\u0433\u043d\u043e\u0437\u044b FT \u0438 &hellip;<\/p>\n","protected":false},"author":5,"featured_media":10186,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[143,368],"tags":[154,158,146],"_links":{"self":[{"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/posts\/10185"}],"collection":[{"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/comments?post=10185"}],"version-history":[{"count":3,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/posts\/10185\/revisions"}],"predecessor-version":[{"id":10285,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/posts\/10185\/revisions\/10285"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/media\/10186"}],"wp:attachment":[{"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/media?parent=10185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/categories?post=10185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bulletins.bfconsulting.com\/ru\/wp-json\/wp\/v2\/tags?post=10185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}