BFC Bulletins Monthly News Digest
Tags Customer Experience Digital Banking IoT
The future of banking has been coupled with the internet of things (IoT). IoT technology is creating enormous value for financial institutions by making the entire financial network more robust and secure with improved protocols, enhanced data mining and enriched service quality. For example, IoT allows financial institutions to better monitor customer spending and collateral assets. It even offers the promise of allowing ‘smart homes’ to automatically pay utility bills and even order groceries. By taking advantage of the possibilities offered by IoT, financial institutions can tap into the immense power of data to become vital to customers’ needs for information. Moreover, IoT can help financial institutions provide better, more relevant offers and rewards to customers. By taking a proactive approach to IoT now, financial institutions can leverage this changing force in our world to create better customer experiences and bring the promises of tomorrow today.
