Poland’s Alior Bank has adopted the ‘Digital Disrupter’ strategy through 2020. As part of this strategy, the bank intends to increase cooperation with fintech companies, especially in terms of getting customers the funds they need as quickly as possible. To this end, the bank set up a fintech department and has developed a platform — Zafirmowani.pl. The bank is also targeting small- and medium-sized enterprises (SMEs) as well as startups to help them grow, both in terms of how they bank but also in terms of how they run their daily operations. As such, the bank is working to provide SME and startup customers with services such as online accounting, HR documentation, registries and reporting, among others. The bank is also looking to cooperate with other businesses in order to offer customers discounts and additional services, all within their platform.
The bank plans on continuing with digital transformation into the foreseeable future and has already identified more than 70 innovations in 10 product areas that it hopes to implement by 2020.