As digital banking becomes dominant and customers have little-to-no interaction with bank representatives, artificial intelligence will become more and more important in helping ensure that customers still receive the level …

As financial institutions seek to introduce artificial intelligence solutions, they need to find qualified specialists capable of completing this work. Large financial institutions are creating teams of strong mathematicians and …

As artificial intelligence becomes one of the most popular buzzwords circulating in tech and business circles, one thing is frequently overlooked — the human cost. Although artificial intelligence is expected …

Bank of Scotland, a subsidiary of Lloyds Banking Group, has launched a pilot artificial intelligence project – a virtual agent for 50,000 customers that use the Bank’s iPhone app. The …

Herman Gref, head of Sberbank, outlined five key areas for the use of artificial intelligence while speaking at the ‘Open Innovations’ forum: Customer-interaction bots — as artificial intelligence learns, it …

Vikram Pandit, former head of Citigroup financial corporation, believes that, in the next five years, automation, artificial intelligence and machine learning are expected to significantly reduce the need for human …

Swedish commercial bank Nordea has engaged Estonian startup Feelingstream to develop and test artificial intelligence that is capable of analyzing customer text messages and distributing them to the appropriate sections …

HSBC Bank, one of the largest in the world, has engaged an American artificial intelligence startup, Ayasdi, to develop technology to automate banking investigations into money laundering. Once developed, the …

In today’s world, it is not uncommon for bank employees to engage in money laundering, market manipulation and even terrorist financing. To help financial institutions avoid such incidents, Kyrgyz native …

The usefulness of Big Data and how this type of analytics can be deployed in financial institutions is only starting to be understood in Kazakhstan. Specifically, there are a number …

The Azerbaijani business sector is exploring the use of BotBox Artificial Intelligence. Currently, the artificial intelligence service is being tested in the public sphere by an insurance company and a …

A panel discussion of experts on blockchain technology was held during the American Banker’s Digital Lending and Investing conference. During the discussion, the experts concluded that lenders need to start …

Sberbank and Alfa-Bank have made the first banking payment transaction in Russia using blockchain technology. On November 28, 2017, Megafon transferred RUB 1 million from an account with Alfa-Bank to …

British company Revolut is working to ensure that its customer can buy and store cryptocurrencies in their accounts. The company was initially created to allow customers to easily exchange traditional …

London Blockchain Week 2018 will be held January 19-26, 2018. The event will feature multiple events focused on blockchain, including: Hackathon (January 19-21, 2018) — a challenge that requires participants …

Blockchain, the technology underpinning cryptocurrencies such as bitcoin, was initially treated with skepticism by banks; however, blockchain has become the latest buzzword in the financial sector. Here are the five …

Created in 2009, Bitcoin is a virtual currency that uses Blockchain technology for secure payments and storing money electronically, without requiring a bank or a person’s name. Because there is …

Blockchain is a shared ledger for recording the history of transactions that cannot be altered. This revolutionary concept is helping reduce errors, frauds and inefficiencies. Check out the infographic below to learn …

The banking industry has traditionally been conservative in nature and extremely cautious with any kind of experimentation; this is especially true regarding blockchain. However, banks are starting to recognize that …

Bitcoin has come a long way since its creation almost eight years ago; however, there is still a long way to go before the digital currency becomes a widely used …