Deloitte has published their A Higher Bottom Line: The Future of Financial Services report, in which experts name the main challenges and promising technologies for financial institutions over the next 10 years. The report highlights the role technological innovations will play over the next 10 years, especially machine learning, blockchain, the internet of things (IoT), artificial intelligence and 5G, as well as the importance of appropriate and supportive regulations, improved and open data access, adequate numbers of experienced talent and innovative ecosystems.
Deloitte concludes that, while financial services firms tend to view each other purely as competitors (and, as a result, build defensive walls), a more effective approach for long-term success is to form new relationships that enable the co-creation of innovative, human-centered offerings.
Check out the full Deloitte report here.