A new study from Mastercard has revealed that non-binary persons feel discrimination in their financial experiences. Specifically, the study found that:
- 68% of non-binary persons’ IDs feature the name and gender they identify with.
- 19% of non-binary persons have felt discriminated against because of their gender identity when showing IDs or paying via card.
- 55% of non-binary persons feel unsafe while shopping.
The study further found that 37% of surveyed persons find questions related to gender when purchasing an item completely unnecessary, and 57% believe that corporations should respect their gender identity. 66% indicated being unbothered by companies addressing them using gender neutral terms.
To increase their recognition of non-binary persons, Mastercard is planning to expand its True Name program, which lets individuals change their gender and name on cards without having to legally change their name. True Name first launched in 2019 in the US, and Mastercard is working to expand the program across Europe and other countries.