BFC Bulletins Monthly News Digest
Tags Customer Experience Digital Banking Identification Open Banking
US-based POPin Video Banking has teamed with mobile firm MEA Financial Enterprises to integrate the POPin platform into MEA’s Android and iOS digital banking applications. According to POPin, the partnership will allow banks using MEA applications to leverage video banking capabilities to expand services outside of branches on personal mobile devices. This will help banking customers and financial representatives work together, regardless of time or location, to complete complex banking tasks such as loan applications, document approvals, ID verification, consultations and more.
Southwestern Iowa-based PCSB Bank will become the first MEA customer to roll out POPin’s services via the app. In 2013, PCSB was the first in Iowa to introduce video-based Interactive Teller Machines (ITM).
