Home / FinTech / Lessons learned from adopting new technology at Finca Bank Georgia and Cantilan Bank

Lessons learned from adopting new technology at Finca Bank Georgia and Cantilan Bank

New technologies help expand financial inclusion, but their uptake requires several careful considerations. Pilot projects supported by the Asian Development Bank (ADB) at Finca Bank Georgia and at Cantilan Bank (the Philippines) outline the key lessons learned in adopting new technology:

  • Adopt because there is a need, not because it is on trend
  • Ensure that benefits outweigh risks
  • Educate yourself on the problem and potential solutions
  • Educate others in your organization to create buy-in
  • Give careful consideration to staff as they will bear the brunt of most changes
  • Give time for learning and adjusting to new technologies and processes
  • Pay attention to lessons learned, which could be useful in future projects

 

  • Categories

  • Main topics