Digitizing Russia’s data for better public services

Despite the advances brought by digitalization and the wide availability of public services in electronic formats, Russians are still forced to make in-person visits and deal with physical documents stored in dozens of different places to do a number of, what should be, fairly mundane and routine tasks. Not only is this frustrating for Russians, it can also be a serious hindrance to economic growth. Now, Russian authorities are working to resolve these issues by creating a platform that will collect disparate data about Russians and put it in one place. This, in turn, will allow the government to create a digital profile that can be used to anticipate citizens’ needs for government and commercial services.

The platform, expected to cost RUB 3.09 billion, will be capable of storing 57 types of personal data in each digital profile and will incorporate biometric authentication. Once completed, the government plans to phase in its use by transforming traditional public services to the platform, eventually removing the need for Russians to visit offices and get physical documents for the services they need. There is also the possibility that private companies will be given access to the data for a fee, although those details have yet to be determined.