Digital-only B1NK, part of Capital Bank Kazakhstan, has unveiled the region’s “first” chat and payments bot – using Telegram Messenger.
Gani Uzbekov, CEO, Capital Bank Kazakhstan, confirms that people of Kazakhstan are “tech-savvy and ready to embrace technological innovations”. He expects high potential for the payment service usage, as it aims to simplify banking.
The bank says its customers can send money to friends and manage their cards all via the messenger service. The application allows a range of facilities: users can see their transaction history and card balances, help block cards, set card transaction limits and make mobile money transfers.The chat is user friendly and can answer questions regarding ATM and branch locations, currency exchange rates, in three different languages – Kazakh, English and Russian.