FinTech

Unibank has launched a new version of its Unibank Mobile application for iOS and Android tablets. This last version adds few more functionalities to the previous version. Now the application …

The Central Bank of Russia has several initiatives to facilitate interactions between banks and their customers through modern technology; however, there are many strict responsibilities for customer verification that make …

This conference will have a strong focus on the digital trends for SMEs Digital topics will include: The role of digital transformation in SME banking; How to achieve successful partnerships …

Recording 100% of customer interactions means recording entire sessions so that they can be replayed exactly as the customer experienced it, including full details of date and time, devices used …

International Bank of Azerbaijan (IBA) has been nominated for the ‘Bank-Leader in e-Commerce Development’ award and the ‘Bank-Leader in Infrastructure on Contactless POS-Terminals’ award. The awards are part of a …

Determine the parameters of a normal course of business The standard parameters of business operations can be detected with the help of analysis tools. Once these parameters are determined, they …

In February 2017, Sberbank launched its new ‘Tips’ service, which won the ‘EFMA Innovation of the Month’ award in March 2017.The new service was created to provide their 20 million …

BLender, an Israeli-based lending platform active in Italy, Israel and Lithuania, is planning to expand its operations to two additional Baltic countries and Southeast Asia this year. BLender funds loans …

Anelik Bank is the first financial institution in Armenia to introduce an automated system for communication with its customers via Facebook. The system, called ‘Hello, Anelik’, was launched on the  …

For the first time in Georgia, users of Facebook’s Messenger application will be able to access information about TBC bank products via T-Bot, an innovative financial services product which makes …

Terabank is offering increased flexibility to its clients in some of its banking operations. Going forward, if the requested banking operations do not exceed GEL 1,500, the clients need only …

Mastercard has teamed with Turkish mobile retailer Getir for the first Masterpass payment system via Facebook’s Messenger application. Getir (“Get here”) allows users to receive delivery of 600+ everyday items …

In summer 2016, Armenia’s ArCa and Russia’s The World signed a memorandum of understanding to serve each other’s cards. The roadmap was signed in November 2016, with pilot implementation of …

In the near future, tens of microfinance institutions and online organizations might be closed due to the new regulation that limits their activities. The regulation aims at restricting online loan …

Keep an eye on the following trends to stay ahead of the curve. Removing friction from the customer journey – “smoother customer experience”; Rise of insurtech According to Meaghan Johnson, “There …

Tide, a British start-up, launched its mobile-first banking service. Tide aims to make the banking process more efficient for SMEs, positioning itself as the “world’s first” mobile focused bank catered …

Unibank has successfully passed PCI Data Security Standard (PCI DSS) requirements for 2016 and has been awarded the PCI DSS certificate. PCI DSS is one of the best security standards …

Unibank has employed an automated process for providing unsecured loans to small businesses by using a new customer relationships management (CRM) system developed by Protobase Laboratories. The aim of the …

An ever increasing number of SME customers are relying on mobile phones to conduct their transactions. The quality of Mobile Banking apps is therefore becoming a critical point of differentiation …

A new mobile banking service is being introduced in Azerbaijan by Kapital Bank, aiming to simplify services and improve convenience. The mobile app’s features include exchange rate information and virtual …