Keep an eye on the following trends to stay ahead of the curve. Removing friction from the customer journey – “smoother customer experience”; Rise of insurtech According to Meaghan Johnson, “There …
Read More »“First in the world’’ mobile bank for SMEs launches in UK
Tide, a British start-up, launched its mobile-first banking service. Tide aims to make the banking process more efficient for SMEs, positioning itself as the “world’s first” mobile focused bank catered …
Read More »Unibank receives PCI Data Security Standard certificate
Unibank has successfully passed PCI Data Security Standard (PCI DSS) requirements for 2016 and has been awarded the PCI DSS certificate. PCI DSS is one of the best security standards …
Read More »Unibank introduces new loan application CRM system
Unibank has employed an automated process for providing unsecured loans to small businesses by using a new customer relationships management (CRM) system developed by Protobase Laboratories. The aim of the …
Read More »5 innovative Mobile Banking apps for SME customers
An ever increasing number of SME customers are relying on mobile phones to conduct their transactions. The quality of Mobile Banking apps is therefore becoming a critical point of differentiation …
Read More »Kapital Bank launches new mobile banking service
A new mobile banking service is being introduced in Azerbaijan by Kapital Bank, aiming to simplify services and improve convenience. The mobile app’s features include exchange rate information and virtual …
Read More »IBA service “Pension+” stimulates growth in non-cash payments
The International Bank of Azerbaijan (IBA) has adopted a new initiative to support retirees. The ‘Pension+’ program allows IBA pension cardholders to receive a loan of up to AZN 100. …
Read More »Creative fees offset Georgian attempts at cheaper financing
Some lenders are setting traps for customers in their online services designed to compensate for financial losses suffered following stricter interest rate regulations imposed by the government of Georgia. One …
Read More »EU to finance large e-trade push in Azerbaijan
The European Commission intends to finance Azerbaijan’s 2018–2019 projects associated with the “Harmonizing Digital Markets of EU and Eastern Partnership Countries — HDM Initiative”. The projects will cover six focal …
Read More »Russian bank “Открытие” to use facial biometrics analysis in its branches
A Russian bank, “Открытие”, is planning to operate a facial recognition system in its three Moscow branches. The main goals are to optimize the client service/interaction experience and shorten waiting …
Read More »Armenian Ministry of Finance improves the e-procurement system
Speaking at a press conference presenting reforms in public procurement processes, Deputy Finance Minister Karen Tamazyan announced that the e-procurement system ARMEPS is constantly being improved and that it is …
Read More »President signs restrictions for online loans
Economic adviser Maya Mikeladze announced that the recently approved bill, aimed at restricting online loan services, has been signed by the President. The bill was put forward as a way …
Read More »Georgia’s securities system to be revamped
2017 will mark the beginning of a large-scale remodeling of the capital market needs in Georgia. Georgia’s National Bank, Central Depository and stock market will all be infused with new …
Read More »Azerbaijan to delay VAT implementation on electronic payments
The Financial Markets Supervision Chamber (FMSC) and the Azerbaijani Ministry of Taxes have agreed that commercial banks will postpone the implementation of a VAT charge in e-commerce operations for one …
Read More »VTB Bank deploys 5,000 quick pay terminals in Georgia
VTB Bank’s express money transfer system now includes Nova quick payment terminals. All across Georgia, five thousand Nova terminals have been placed, allowing money to be sent within minutes. Transfer …
Read More »VTB Bank launches free SMS notification system in Armenia
In order to ensure better reliability for customers and timely customer notification, VTB Bank in Armenia has launched a free SMS notification service for customers. Bank customers will be able …
Read More »“Pay as you drive” car leasing program launched in Poland
Poland’s Idea Bank has launched the world’s first ‘pay-as-you-drive’ car leasing model. The “Happy Miles” model calculates payments for leased cars based on the distance a car travels. A GPS …
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