Tag Archives: Digital Transformation

In an increasingly digital world, people are expecting more from the technologies they use every day, and customers are increasingly becoming “hybrid”, i.e. using both online and offline solutions. As …

Find out six ways CIOs can drive digital transformations and lead their companies to increased revenue. Infographic: virtual reality as an effective learning tool Infographic: how bigtechs make their billions …

The government of Azerbaijan has completed the integration of an e-mortgage system, the Azerbaijani Mortgage Fund (AMF), into its e-government portal. This means that, as of August 1, 2017, it …

The automated teller machine (ATM) turned 50 years old this June. In celebration of its 50th anniversary, here are little-known facts about the ATM: The first “cash-dispenser” was installed in …

Ashot Osipyan, CEO of Araratbank, announced his bank’s NewBank strategic development program which will transform the bank into a classic, digital and investment bank. Within the classic commercial bank structure …

The most recent Ernst & Young survey of more than 22,000 digitally active consumers highlights the impressive and rapid growth of the adoption of fintech and its variations within 20 …

The following internal policies provide for maximum cloud data security and prevent unnecessary information leaks. Basic policies: employee trainings on how to handle sensitive data in various situations advanced access …

Ameriabank organized a panel discussion in April 2017 with telecommunication and bank sector experts to discuss the slow development of e-commerce in Armenia. Arman Barseghyan, head of retail banking at …

The digital transformation of the Central Bank of Armenia will include the use of Intellect’s Quantum Central Banking System (QCBS). The QCBS will modernize and streamline business processes across multiple …

Georgia is pioneering a new system for registering land titles, property transactions, mortgages, demolitions and notary services by using the same blockchain technology that underpins the virtual currency bitcoin. The …

Recording 100% of customer interactions means recording entire sessions so that they can be replayed exactly as the customer experienced it, including full details of date and time, devices used …

Unibank has employed an automated process for providing unsecured loans to small businesses by using a new customer relationships management (CRM) system developed by Protobase Laboratories. The aim of the …

The European Commission intends to finance Azerbaijan’s 2018–2019 projects associated with the “Harmonizing Digital Markets of EU and Eastern Partnership Countries — HDM Initiative”. The projects will cover six focal …

There are more than 2000 startups offering traditional and new financial services today, the number growing more than twofold during the last year. Retail, commercial and large corporations are all …

As banking presumes to a new era, the era of digital banking, the CIO (Chief Information Officer) also has to adjust. Today’s CIO in the banking industry is expected to …

“Alternative Delivery Channels and Technologies” is a very useful handbook for those interested to keep up with the innovative information and communication technology. The beauty of this reading is that …

A must read winter holiday book; the seminal work on disruptive innovation — for everyone confronting the growth paradox. The authors of the book, Clayton Christensen and Michael Raynor, expand …

The simple fact is that banks are not currently good with data. When someone involved with technology talks about a single view of a customer, most banks laugh and believe …

The biggest trends in fintech today are centered on improving customer experiences, and the interfaces being designed today aim to enable users to seamlessly and effortless merge the new technologies …

Digital transformation has always been considered risky. It is deemed to be tricky for many reasons, among which one that has been less studied — the pushbackfrom employees who resist …