International

The following internal policies provide for maximum cloud data security and prevent unnecessary information leaks. Basic policies: employee trainings on how to handle sensitive data in various situations advanced access …

Most retail banks are very much behind in digitalization and the rise of FinTech, focusing instead on only allowing the most routine customer transactions online. A recent analysis conducted by …

Bitcoin is gaining popularity as an alternative to traditional money, and the virtual currency is starting to gain popularity at different businesses around the world. Here is a list of …

The Central Bank of Russia has several initiatives to facilitate interactions between banks and their customers through modern technology; however, there are many strict responsibilities for customer verification that make …

This conference will have a strong focus on the digital trends for SMEs Digital topics will include: The role of digital transformation in SME banking; How to achieve successful partnerships …

Recording 100% of customer interactions means recording entire sessions so that they can be replayed exactly as the customer experienced it, including full details of date and time, devices used …

Determine the parameters of a normal course of business The standard parameters of business operations can be detected with the help of analysis tools. Once these parameters are determined, they …

Keep an eye on the following trends to stay ahead of the curve. Removing friction from the customer journey – “smoother customer experience”; Rise of insurtech According to Meaghan Johnson, “There …

An ever increasing number of SME customers are relying on mobile phones to conduct their transactions. The quality of Mobile Banking apps is therefore becoming a critical point of differentiation …

There are more than 2000 startups offering traditional and new financial services today, the number growing more than twofold during the last year. Retail, commercial and large corporations are all …

As banking presumes to a new era, the era of digital banking, the CIO (Chief Information Officer) also has to adjust. Today’s CIO in the banking industry is expected to …

Digital-only B1NK, part of Capital Bank Kazakhstan, has unveiled the region’s “first” chat and payments bot – using Telegram Messenger. Gani Uzbekov, CEO, Capital Bank Kazakhstan, confirms that people of …

The bank ВТБ (Azerbaijan) completed the first phase of implementation of the Electronic Document Management (EDM) system. The decision came from the need to optimize the bank’s internal operational processes …

Fintech is a hot market. All around the world, startups are launching, challenger banks are formed, and fintech is on everybody’s lips. In this free webinar, is revealed how banking and …

An interesting case study for the one considering moving towards Data Field Acquisition. The objective of this study is to provide clarity on the impact of Digital Field Applications (DFAs) …

“Alternative Delivery Channels and Technologies” is a very useful handbook for those interested to keep up with the innovative information and communication technology. The beauty of this reading is that …

A must read winter holiday book; the seminal work on disruptive innovation — for everyone confronting the growth paradox. The authors of the book, Clayton Christensen and Michael Raynor, expand …

With Bitcoin’s underlying use of blockchain technology and Sweden piloting a new land registry that also makes use of blockchain, many are now asking: “what is it?” In short, blockchain …

Time-consuming, lengthy and rigid procedures for financing began to frustrate borrowers following the 2008-2009 global financial crisis, especially when banks started to become stricter about loan disbursements. This has opened …

The simple fact is that banks are not currently good with data. When someone involved with technology talks about a single view of a customer, most banks laugh and believe …